In spring 2018, AVIA gathered health system innovation leaders from across the country for two days of intense discussions on the actionable future of digital in healthcare, two days of peer-to-peer conversations on the steps that health systems need to take to improve healthcare through this age of accelerating transformation.
As AVIA CEO Eric Langshur put it, “Ten years from now, the health systems that stand out as thriving providers of care will be the ones that intensely focus on advancing their digital strategies today.”
This message resounds loud and clear among AVIA’s Members, judging by the insights shared during the 2018 Summit. Download the full Summit Recap here. A handful of poignant comments stand out.
“Seven years ago, innovation was a bullet point. Now, it’s one of our system goals,” says Michelle Conger, Chief Strategy Officer for OSF HealthCare. “We’ve been educating our organization about the fact that the dialogue around digital is about launching a new business model. You can’t think about it as just augmenting your existing business model.”
On Approaching Digital Differently
“The one thing I want to stress is these new patients are just waiting for you outside the digital door, and they’re asking healthcare organizations what’s taking so long to provide basic digital convenience,” says Aaron Martin, Executive Vice President and Chief Digital Officer at Providence St. Joseph Health.
On caring for vulnerable populations
“We embrace [working with the Medicaid population] because it’s part of our heritage and our culture,” says Bruce Swartz, Senior Vice President of Physician Integration at Dignity Health. “That said, we also have to get return on the investment.”
Download the full report to gain an inside view of how AVIA Members have tackled bottom line-impacting challenges that range from clinician burnout to consumer engagement to resource management.